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The Learning Services Division of Iron Mountain is charged with training and educating
the 17,700 worldwide employees on topics from leadership to
interviewing skills. However, it was difficult to ascertain at any given
time how the organization was performing to their budgetary plans and
expenses. The team needed a system that could report in real-time the
state of actual expenditures to allow comparison to budgeted accounts.
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In a very short timeframe SilkSystem was able to create a web based budget
tracking system capable of showing management reports. Reporting provides
a view from the high level of the department to the lowest item, with up to date
information on expense reports and invoices. With features such as user
accounts, permission structures, intuitive forms and context sensitive roll
over help, the system is easy to use for all members of the team. Team
members can securely access the application while on the road or in a
satellite office.
SilkSystem fast tracked the entire process from requirements gathering to
deployment with its experience of creating business process applications.
The system not only exceeds the current needs of the organization but as
well was designed to be easily expanded with new functionality in the future.
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